Chart AI PRO Privacy Policy

Chart AI PRO values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application. By using Chart AI PRO, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Uploaded Charts
Users upload charts (candlestick data, indicators, and related trading visuals) for AI-based analysis.
Uploaded charts are processed to generate predictions, insights, and trade setups.
Charts are not sold to third parties.
Charts may be temporarily processed on secure servers.
1.2 Device Information
We may collect limited device-related information such as:
Device type
Operating system version
App version
Anonymous usage statistics
Crash reports
This data helps improve app performance and user experience.
1.3 Subscription and Payment Information
All payments and subscriptions are handled by the Apple App Store or Google Play Store.
Chart AI PRO does not store your credit card or banking details.
2. How We Use Your Information
We use collected information to:
Provide AI-based chart analysis, trade setups, and predictions
Improve app performance and accuracy
Fix bugs and technical issues
Prevent fraud and misuse
Comply with legal obligations
We do not sell personal data to third parties.
3. Data Storage and Security
We implement reasonable technical and organizational measures to protect your information.
Data is encrypted during transmission where applicable.
Access to data is restricted.
Uploaded charts may be deleted after processing depending on system design.
While we take security seriously, no system can guarantee complete security.
4. Data Retention
We retain information only as long as necessary to:
Provide services
Comply with legal requirements
Resolve disputes
Users may request deletion of their data by contacting support.
5. Third-Party Services
Chart AI PRO may use trusted third-party services for:
AI analysis and processing
Cloud storage and server infrastructure
Analytics
Payment processing
Crash reporting
These services may process limited data only as necessary to provide app functionality and improve performance.
6. Children’s Privacy
Chart AI PRO is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, it will be deleted.
7. International Users
If you use Chart AI PRO outside your country of residence, your information may be transferred and processed in other countries where data protection laws may differ.
8. User Rights
Depending on your jurisdiction, you may have rights to:
Access your data
Request correction
Request deletion
Withdraw consent
You may contact support for such requests at contact@itechgemini.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the app after updates means you accept the revised policy.
10. Contact Information
For privacy-related questions, please contact:
contact@itechgemini.com