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Chart AI Privacy Policy

Welcome to Chart AI, an innovative platform providing advanced chart analysis and data visualization capabilities. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app, including the new multiple chart analysis feature and updated prompt engineering for enhanced image input and text output.

1. Information We Collect

1.1 Information You Provide

  • Account Information: When you sign up, we may collect your name, email address, and other registration details.
  • Payment Information: For premium features, we collect payment details such as credit card information, billing address, and transaction history.
  • User Inputs: Data inputs, prompts, or files you upload for chart analysis.

1.2 Automatically Collected Information

  • Device Information: Includes your device type, operating system, and app version.
  • Usage Data: Details of your interactions with the app, such as features accessed and analysis performed.
  • Log Information: IP address, access times, and app performance metrics.

2. How We Use Your Information

We use the information collected to:

  • Provide and enhance the Chart AI app functionality, including the multiple chart analysis feature.
  • Process payments securely.
  • Personalize user experience and optimize prompt engineering for better image input and text output.
  • Communicate updates, offers, and support services.
  • Ensure security and prevent fraudulent activities.

3. Payment Information

3.1 Collection of Payment Data

When you purchase premium features or subscribe to paid plans, we collect payment-related information. This information is processed by our trusted third-party payment processors, compliant with industry standards (e.g., PCI-DSS).

3.2 Use of Payment Information

Your payment data is used solely to:

  • Process transactions.
  • Issue refunds (if applicable).
  • Maintain accurate billing records.

3.3 Security of Payment Data

We employ encryption and other robust security measures to protect your payment information. Chart AI does not store your full credit card details.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

  • Service Providers: For app hosting, payment processing, and analytics.
  • Legal Authorities: When required by law or to protect our rights and users.
  • Affiliates: For business operations and enhancements.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict data processing under certain conditions.

6. Data Retention

We retain your personal data only as long as necessary to provide our services or comply with legal obligations.

7. Security

We use advanced security practices, including encryption, access controls, and regular monitoring, to protect your information from unauthorized access.

8. Updates to This Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly for any changes.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: contact@itechgemini.com

Thank you for trusting Chart AI to handle your chart analysis and data visualization needs.